2020 CORONA VIRUS
           DENTAL UPDATES

Our team have been working very hard within the practice for the last few months to ensure that your visits with us will be as safe as possible. We have been busy carrying out staff training, adapting to updated protocols and following new government guidelines. You will find our most recent information at the top of the section below.

*** 16/10/2020 UPDATE - IMPORTANT INFORMATION***
PLEASE READ IN FULL

We have received a letter from Tom Ferris the Chief Dental Officer of Scotland on October 12th indicating that "NHS Dental Contractors will from Sunday 1st November, be able to provide a full range of treatments to all NHS patients within the practice." He acknowledged in his letter that it will still be necessary to prioritise appointments for those requiring urgent dental care. 

We are yet to receive any further details regarding how and when these treatments will be provided but this will NOT be a return to business as usual! Sadly this is just not possible under the current circumstances.

COVID protection measures to protect the safety of our patients and staff are to remain in place and these measures dramatically impact the level of service we can provide.

On a normal working day at Laws Dental we would see around 100 patients coming into our practice. New regulations at the moment mean that after an aerosol generating procedure the surgery must be left untouched for 1 HOUR before staff can clean down and set up for the next procedure. This unfortunately reduces the number of patients we can see to around 15 patients per day.

We currently have a list of ALL patients who are due treatment and overdue examinations but as you can all imagine, this adds up to nearly all of our registered patients! We are very grateful to all of our patients for your understanding and patience as we adapt to these ever changing circumstances. We will update you all in the near future as soon as we have further clarity.

Aside from the above information, if you do have a dental emergency or any concerns then please call the team on 01241 854832. Please refrain from calling with regards to routine treatment or examinations as we have no further information at this time. 

Thank you again,
From everyone at Laws :)
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07/10/2020 UPDATE

No change from 07/09/2020 information below.

14/09/2020 UPDATE
No change from 07/09/2020 information below.

07/09/2020 UPDATE
No change from 14/08/2020 information below. All NHS routine appointments at the moment have been postponed. If you do have a routine appointment booked with us, a member of staff will contact you a day before your appointment to postpone. 

31/08/2020 UPDATE

No change from 14/08/2020 information below.

24/08/2020 UPDATE
No change from 14/08/2020 information below. 

*** 14/08/2020 UPDATE ***

Following further relaxations of the current COVID-19 restrictions imposed by the Scottish Government there have now been some MINOR changes to the NHS care we can provide within the practice. We aim to be able to provide these changes to our patient’s week commencing Monday 17th August (subject to the arrival of appropriate NHS PPE). However, please bare with us whilst we adapt to these new changes as a team.

These minor changes include being allowed to start using drills in the practice again; however this is for NHS emergency care ONLY, for a maximum of 5 patients per day. Sadly, this does not mean we can resume business as usual on the NHS. There are still many restrictions currently in place still preventing us from providing NHS routine care and examinations.

Just to clarify, we can ONLY provide NHS EMERGENCY DENTAL CARE even with the new guidelines being introduced. The practice door will remain locked for staff and patient safety. Please only come to the practice if you have been given an appointment prior by a staff member OVER THE PHONE.

If you have a severe dental emergency please contact the practice on 01241 854832 as early in the day as possible. It is important that patients do not contact the practice with regards to outstanding treatment and routine appointments as we are unable to book any of these appointments at the moment – we will be in touch with all of our patients when this changes.

Due to the NHS guidelines changing so often, we will be in touch with all of our patients who have any upcoming routine appointments to cancel as necessary. We ask that if you do have a general enquiry to please call the practice after 11am to keep the phone lines free for severe emergencies.

Many thanks for all your patience and understanding over the last few months,
Laws Dental Team 

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10/08/2020 UPDATE

No updates or changes from 03/08/2020 information.

** 03/08/2020 UPDATE **
Just a note to clarify that, even beyond the 17th August, very little has changed in the treatment we can offer. Following Scottish Government Guidelines we can still ONLY offer urgent dental care.

The aerosol generating procedures (AGPs) we will soon be able to offer in practice will also only be for emergency care only - the ones we have been currently able to book in for at our local urgent dental care centre.

Some press releases have incorrectly stated that we will be allowed to do fillings and crown preparations, this is unfortunately not the case. We can only use AGPs to open up a tooth to dress it or start a root canal treatment, and again only when URGENTLY required.

Our patients and staff safety is of most importance to us and we truly appreciate your understanding in these uncertain circumstances. We will keep you all updated as soon as we know of any future changes that will allow us to begin booking in more routine care.

Please also note that following Nicola Sturgeon's announcement, that ALL routine exam and treatment appointments for August are now being CANCELLED.

In the meantime, we kindly ask that you please DO NOT contact the practice for anything other than dental emergencies, in order to keep our phone lines free for those patients in need of urgent care. 

27/07/2020 UPDATE
No changes from last update - EMERGENCY DENTAL CARE ONLY - however we are still available over the phone for advice Monday - Friday between 8.30am and 5pm. 

20/07/2020 UPDATE
No changes from last update - EMERGENCY DENTAL CARE ONLY - however we are still available over the phone for advice Monday - Friday between 8.30am and 5pm. 

10/07/2020 UPDATE - PHASE 3
After Nicola Sturgeon’s announcement yesterday we will be moving forward into Phase 3 and would like to inform our lovely patients what this actually means with regards to the current services we can provide.

PLEASE READ IN FULL 😁 -

During the announcement it was stated that Dentists will now be able to provide patients with some routine care as of Monday 13th July, along with the emergency dental care we are currently providing.

As it stands we are still unable to provide any aerosol generating procedures (AGP’s) due to the aerosol spray being one of the main transportation of COVID-19. For example, this would prevent us from using any high speed drills down to the simple use of a 3in1 handpiece (the air which is used during your routine 6 month examination). We are currently still awaiting further guidance with regards to Denture work so sadly this is still unavailable but we will update you all as soon as this changes .

In order to carry out a reliable examination the use of the 3in1 air is essential in detecting present caries. Therefore, at present we are unfortunately unable to provide examinations due to the still high risks involved for our patients and staff. Once we have been informed by our governing body that the use of 3in1 air is safe to use we will be in touch with each and every one of you so we ask you all kindly to please not call the practice as we try to keep our phone lines free for severe emergencies .

We would like to take this opportunity to thank all of our patients again for your patience and understanding during this difficult time for everyone, while we work our hardest to keep you all safe :)

***PRACTICE REOPEN FROM THURSDAY 26th JUNE, 9.00am - 4.30pm*** Our practice has sadly been closed since 24th March so we are very much looking forward to seeing you all again!

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